Know Your Customer (KYC) processes are a complex and critical component of every wealth management firm’s due diligence and Anti-Money Laundering (AML) compliance program.
KYC is the process of verifying a client’s identity and their financial activities, including their source of funds and risk profile. This helps ensure that clients are legitimate and compliant with relevant regulations, helping to prevent money laundering and other crimes. In parallel, it ensures that wealth management firms are able to provide documented evidence of their own compliance protocols and safeguards in the event of a regulatory audit.
KYC involves collecting detailed information about clients, such as their name, address, date of birth, contact details, employment status and other identifying documents. Wealth management firms must also find out as much information as possible about their clients’ financial backgrounds, such as their income level, net worth and investment history. All this data is then analyzed for any inconsistencies or suspicious activity.
Know Your Business (KYB) is another key subcomponent of KYC/AML for wealth management firms. KYB involves examining all aspects of a business to assess its legitimacy, including identifying its Ultimate Beneficial Owners (UBOs) and/or shareholders, its corporate structure and affiliations, the products and services it offers — as well as its adherence to the relevant regulatory requirements.
KYB also requires exploring any potential links between companies or individuals associated with the business — such as suppliers or creditors — which can help identify risks to a firm’s operations or reputation. In order to properly assess these risks, wealth management firms will use various tools such as background checks, adverse media searches and public records searches to get a full picture of a business entity before allowing it access to services. These additional investigations are commonly referred to as Enhanced Due Diligence (EDD).
As wealth management firms are often involved in investing their clients’ funds in a wide range of sectors and asset types, it is also important to carry out KYB on their investment targets.
Robust KYC/KYB processes are essential for ensuring that wealth management firms comply with government regulations while maintaining secure relationships with their clients through verification and trustworthiness.
They help ensure that operations remain legal and fraud free — protecting both the firm itself from potential damage caused by illicit activities by its customers, as well as protecting customers from malicious actors using the service for criminal purposes.
Carrying out KYC/KYB/AML processes has traditionally been a time-consuming and resource-intensive endeavor for both parties involved.
Wealth management firms commonly carry out KYC checks using human teams. This approach involves compliance officers manually collecting and verifying a variety of documents such as identity cards, passports and bank statements in order to verify a client’s identity.
As manual processes are inherently prone to errors, this approach can lead to inconsistencies in data accuracy and delays in processing times due to its reliance on human input. In addition, manual KYC checks are labor intensive, requiring significant resources and creating additional overhead costs for organizations. They also take a significant amount of time — sometimes weeks or months — which leads to high abandonment rates for prospective customers.
Manual KYC checks are also vulnerable to security risks as data is often stored electronically on multiple devices or platforms and may not be adequately monitored for potential breaches.
For these reasons, many wealth management firms have begun exploring automated solutions to replace their traditional manual KYC processes in order to reduce costs, improve accuracy and provide better security measures for their clients.
Digital KYC Onboarding or Automated KYC refers to the process of carrying out KYC checks on clients and/or associates or investment targets using a digital technology stack during an onboarding process.
There are numerous Automated KYC solutions that provide integrated KYC onboarding software that is able to carry out the types and scope of KYC/AML checks on clients that are required to remain compliant with the regulations a business is subject to.
Wealth management firms that leverage digital KYC onboarding experience a number of benefits.
First and foremost, digital KYC onboarding streamlines the client onboarding process, reducing the time needed to complete the necessary forms and identity checks. This makes it easier for clients to get set up with their wealth manager, creating a better customer experience.
Additionally, several manual processes can be automated with digital KYC onboarding, such as form filling or document scanning. This reduces operational costs for wealth managers and helps them stay competitive in an increasingly crowded market.
The enhanced security offered by digital KYC onboarding also provides a number of benefits for clients interacting with wealth management firms. Data is securely transferred through encrypted channels which protects sensitive information from unauthorized access. Clients can prove their identity quickly and easily without having to provide physical documentation or wait for approvals from third-party service providers.
The transparency offered by Automated KYC also increases trust between clients and their wealth managers as they have greater visibility into the verification process. Having an automated onboarding process also indicates to new clients that a wealth management firm takes security seriously and is a responsible actor.
KYC-Chain’s end-to-end workflow solution is an all-in-one digital onboarding tech stack that allows our clients from across a wide range of sectors – including the traditional finance, DeFi, crypto and many others — reach their compliance, AML and anti-fraud challenges efficiently and securely.
Our onboarding solution allows wealth management firms to carry out the following checks on their clients and investment targets:
Interested in using KYC-Chain for your firm’s KYC onboarding needs? Get in touch and we’ll be happy to arrange a demo.