KYC-Chain Website Privacy Policy

Last Updated: January18, 2024

KYC-Chain Limited is committed to being a responsible processor and, in some cases, controller of the information you provide to us and the information we collect in the course of operating our business. This Privacy Policy describes how KYC-Chain may collect, use, and share information, particularly in association with the operation of our main website (www.kyc-chain.com), referred to as our “Online Services” throughout this policy.

By using our Online Services, you are agreeing to this Privacy Policy. This means that when you access our Online Services, you consent to the collection, use, and sharing of your information as described in this Policy.

This Privacy Policy describes:

1. The Types of Information We May Collect
2. How We Use the Information We Collect
3. How We Utilize Direct Marketing
4. How We May Share the Information We Collect
5. What Are the Grounds for Using Your Personal Information
6. What Are the Third-party Services and Content
7. How We Protect and Store the Information We Collect
8. What Is the Duration of Personal Data Processing
9. What Are Your Choices and Rights
10. Children Under Sixteen
11. What Are Automated Decision-Making and Matching Procedures
12. What Are Ongoing Monitoring and Data Accuracy
13. Contact Us Details
14. Changes to This Privacy Policy
15. Cookies Policy

1) The types of information we collect

We collect your personal information when you provide it to us. “Personal information” is any information that can be used to identify you or that we can link to you as an individual. We may automatically collect certain information when you use, access, or interact with our Online Services. We may also collect information from other sources, such as social media platforms that may share information about how you interact with our social media content.

From time to time, we may directly or indirectly collect or ask you to provide the following information (if any):

1. full name;
2. information about a company you are working in;
3. your email (business or private);
4. contact details such as a postal address, email address, telephone number, social security number or another national identity number;
5. gender, age, nationality, and national origin;
6. Internet protocol address;
7. location data;
8. device identifiers and other information about your device and how you are interacting with our Online Services, including log Information about your use of our website, including the type of browser you use, access times, pages viewed, and the page you visited before navigating to the website;
9. contents of messages and/or attachments you may send us;
10. information on decisions you may make during the usage of the Online Services;
11. information on your public posts on social networks;
12. information you provide to the chatbot on our website;
13. that you explicitly share with us to use the Online Services.
    
    a) Information you provide to us
14.  

Generally, you can use our Online Services without providing us with any personal information. We collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you register an account with us, and when you respond to our communications or requests for information. The information you provide may include your name, contact information, title, and other personal information about you. Some of our Online Services may require that you enter a password or other information in order to access certain features, and we collect such credentials when you enter them.

b) Information we may collect automatically through cookies and similar technologies

We use browser cookies and similar technologies (collectively, “Cookies”) to collect and store certain information when you use, access, or interact with our Online Services. We may, for example, collect information about the type of device you use to access the Online Services, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, and features you access on the Online Services, whether and how you interact with content available on the Online Services, and the search terms you enter on the Online Services. For information about how we use Cookies and the choices you may have, please see our Cookies Policy below.

c) Information we may collect from third-party sources

We may receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; or prevent or detect fraud. Please note that the information we may receive is governed by the privacy settings, policies, and/or procedures of the transferor. While we take careful steps in selecting and working with third parties, you need to know that we are not responsible for the actions of these third parties. This includes any mishandling, misuse, or inappropriate disclosure of your information by such third parties. We encourage you to review the privacy policies and practices of any third parties to understand how they may use your information.

d) Precise location information

When you access the Online Services via a mobile device, we may collect precise location information if you permit the Online Services to access such information. We use this information to provide you with content based on your location.

2 How we use the information we collect

• To respond to your inquiries;
• To provide you with our products and services and other services that you request;
• To operate and improve the Online Services;
• To send you direct marketing communications, and other information or materials that may be of interest to you or which you have expressed an interest in receiving, to offer or advertise products, services, or opportunities; for this purpose;
• To maintain our list of contacts;
• To understand how people use our Online Services, including by generating and analyzing statistics;
• For KYC-Chain’s business purposes, including data analysis; invoicing, detecting, preventing, and responding to actual or potential fraud, illegal activities, or intellectual property infringement;
• To assess the effectiveness of our events, promotional campaigns, and publications;
• To carry out other necessary and related actions required to provide you with services and content; and
• As we believe reasonably necessary or appropriate to: comply with our legal obligations; respond to legal processes or requests for information issued by government authorities or other third parties; or protect your, our, or others’ rights.
• We may aggregate personal and other data captured through our Online Services so that the data is no longer capable of identifying an individual Aggregated data may cover patterns of usage relating to our Online Service, and KYC-Chain reserves the right to use this aggregated information for the purposes of improving and enhancing our Online Services, selling aggregate data to third parties, generating and commercializing insights an otherwise for the purposes of our business.

3) How We Utilize Direct Marketing

By continuing to use Our Services, you hereby consent to us using your personal data for direct marketing.

• Receiving Offers and Information: You agree to receive marketing communications from us about our goods, services, or opportunities that we believe might interest you. These can be delivered via email, mail, fax, or phone calls.
• Understanding What You Agree To: We will use your personal data, including your contact details and other relevant information, to provide you with targeted marketing that relates specifically to our services. If not prohibited by laws, (a) the marketing subjects will be those related to Our Services and the topics described on our website; (b) all kinds of your personal data may be used, meaning those mentioned in the list in section 1 of this Privacy Policy.

You can withdraw your consent at any time, stopping further direct marketing communications. To do so, you can reach out to us or use the unsubscribe options in our communications. If you choose to withdraw your consent, it will not affect the lawfulness of any processing conducted prior to your withdrawal.

4) How we may share the information we collect

We may share the personal information we collect with other entities within our corporate family and our business partners. We do not sell, rent, or otherwise share information that reasonably identifies you or your organization with unaffiliated entities for their independent use except as expressly described in this Privacy Policy or with your prior permission. We may share information that does not reasonably identify you or your organization as permitted by applicable law.

You agree that we may be able to transfer your personal data, mentioned in this Privacy Policy, to a third country that may be made without an adequacy decision or appropriate safeguards, according to the applicable legislation (including outside Hong Kong). A third country might not have a supervisory authority, and/or data processing principles and/or data subject rights might not be provided for in the third country.

We may also disclose the information we collect:

• To third-party service providers, such as web-hosting companies, analytics providers, and information technology providers.
• To law enforcement, other government authorities, or third parties (within or outside the jurisdiction in which you reside) as may be permitted or required by the laws of any jurisdiction that may apply to us; as provided for under contract; or as we deem reasonably necessary to provide services. In these circumstances, we make reasonable efforts to notify you before we disclose information that may reasonably identify you or your organization unless prior notice is prohibited by applicable law or is not possible or reasonable in the circumstances.
• To service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our assets.
• Employees of KYC-Chain may be given access to any information that we collect via our Online Services, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use the Online Services or to deal with requests that you submit to us.

5) What Are the Grounds for Using Your Personal Information

We rely on the following legal grounds to process your personal information, namely:

• Performance of a contract – We may need to collect and use your personal information to enter into a contract with you or to perform a contract that you have with us. For example, when you use our Online Services, we will use your personal information to respond to your requests and provide you with such services.
• Consent – This refers to the permission you give us by using our Online Services to process your personal information for specific purposes. To withdraw your consent to such use, you can contact us via our Contact Us page, or you may be able to disable the sharing of location information in your browser or mobile application settings. Where required by applicable laws, we will rely on your consent for direct marketing and to collect information from your device or computer.
• Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services and the content on our Online Services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information as described in this Privacy Policy and use personal information for our marketing purposes.
• Legal obligation – to comply with our legal obligations under applicable laws and regulations, including anti-money laundering laws and regulations.

6. What Are the Third-party Services and Content

Our Online Services may include integrated content or links to content provided by third parties (such as video materials). This Privacy Policy does not address the privacy, security, or other practices of the third parties that provide such content.

Please be aware that we are not responsible for the content or services offered by third parties that are linked to or integrated with our Online Services. This includes any external websites, services, or materials provided by third parties. When you access third-party resources, you do so at your own risk and under the terms and privacy policies of those third parties.

We engage third parties that support the operation of our Online Services, such as analytics providers. These third parties may use technologies to track your online activities over time and across different websites and online platforms. Please see our Cookies Policy for more information.

We may offer the convenience of a chatbot on our website to assist you with inquiries and improve your experience. Please be aware that a third-party service powers this chatbot. Although we integrate this tool to enhance our Online Services, the chatbot operates under the privacy policy of its respective third-party provider. The third-party chatbot may collect and process information based on your interactions. This information collection is beyond our control and is managed by a third-party service provider. We are not liable for the data processing activities of the chatbot provider. We encourage you to review the privacy policy of the third-party chatbot service to understand how they handle the information collected during your chat sessions.

7. How We Protect and Store the Information We Collect

We deploy administrative, technical, and physical safeguards designed to comply with applicable legal requirements and safeguard the information that we collect. This includes, when required or appropriate and feasible, obtaining written assurances from third parties that may access your data that they will protect the data with safeguards designed to provide a level of protection equivalent to that adopted by KYC-Chain. However, no information system can be 100% secure. So, we cannot guarantee the absolute security of your information.
Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks. The Online Services are controlled and operated by KYC-Chain from Hong Kong. We may store the information we collect in Ireland or in other countries where we or our service providers have facilities. We may transfer information to countries outside of your country of residence, which may have data protection laws and regulations that differ from those in your country.

8. What Is the Duration of Personal Data Processing

Your personal data will be kept only for as long as necessary. We keep your personal data to enable your continued use of the Online Services for as long as it is required to fulfill the relevant purposes described in this Privacy Policy and as may be required by law, such as for compliance with anti-money laundering laws or as otherwise communicated to you. The processing of your personal data may take place after you opt-out - for the purpose of system security, according to our legitimate interest.

9. What Are Your Choices and Rights

Subject to local law, you may have certain rights regarding information that we have collected, and that is related to you, including the following:

• Right to access: you have the right to obtain confirmation that your data are processed and to obtain a copy of it as well as certain information related to its processing;
• Right to rectify: you can request the rectification of your data, which is inaccurate, and also add to it. You can also correct or change your personal data;
• Right to delete: you can, in some cases, subject to local law, have your data deleted, unless any such erasure is prohibited under any law; or it is in the public interest for the data not to be erased;
• Right to object: you can object, for reasons relating to your particular situation, to the processing of your data. You may ask us to restrict the processing of your personal data;
• Right to limit the processing: in certain circumstances, you have the right to limit the processing of your data;
• Right to portability: in some cases, you can ask to receive the data that you have provided to us in a structured, commonly used, and machine-readable format or, when this is possible, that we communicate your data on your behalf directly to another data controller;
• Right to withdraw your consent: for processing requiring your consent, you have the right to withdraw your consent at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent;
• Right to define the instructions relating to the use of your personal data post-mortem: you have the right to define instructions relating to the retention, deletion, and communication of your data after your death;
• Right to non-discrimination: you have the right not to receive discriminatory treatment as a result of your exercise of rights conferred by laws applicable in your jurisdiction; and
• Right to lodge a complaint to the relevant data protection authority: the procedure depends on your jurisdiction and is subject to local regulations. For more information, please contact your local data protection authority.

You may have other rights according to applicable legislation in your jurisdiction.

We encourage you to contact us to update or correct your information if it changes.

If you would like to discuss or exercise the rights you may have, send us an email via our Contact Us page. If you no longer wish to receive marketing communications from us, you can let us know by sending us an email via our Contact Us page. The electronic marketing communications we send you also contain opt-out mechanisms that allow you to opt-out from receiving those communications at any time. We will honor your choice and refrain from sending you such announcements. You may also opt back in to receive those communications at any time.

10. Children Under Sixteen

KYC-Chain is not directed to children under the age of sixteen, and KYC-Chain will never knowingly collect personal information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use our Online Services.

11. What Are Automated Decision-Making and Matching Procedures

We may use technology to make automated decisions about whether we can provide you with our services, including matching procedures. This may include analyzing your personal data using computer algorithms. A matching procedure is when we compare data we've collected for one purpose with data collected for another purpose, using technology (not manually). If it is not prohibited by laws, your personal data listed in section 1 of this Privacy Policy may be the subject of the matching procedure.

If you're uncomfortable with this, or if such processes are not allowed in your country, please contact us. You have the right to ask us to review any automated decision. If you also want to obtain information about the logic involved, as well as the significance and consequences of such processing for you, please send us an email at support@kyc-chain.com or via our Contact Us page.

In certain cases, our automated decision-making, including matching procedures, might lead us to consider taking actions that could negatively impact your usage of Our Services. It means we may do not allow or terminate your usage of Our Services. However, before we make such a decision, we will notify you in writing first. This notice will explain the potential adverse action and the reasons behind it. We'll give you time to respond and present your side — essentially, to explain why we should not take that action against you. Please note, however, that in cases where waiting might hinder an investigation (like into a possible offense), we may need to take immediate action without this waiting period.

12. What Are Ongoing Monitoring and Data Accuracy

To maintain the security of Our Services, we may regularly and automatically check the accuracy of the personal information we process. If we find that your information doesn't match up, we might have to stop, limit, or change your access to our services.

13. Contact Us Details

We welcome your enquiries and comments. If you would like to contact us, please send us an email at support@kyc-chain.com or via our Contact Us page.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we encourage you to periodically review this page. Important updates to our Privacy Policy will be posted directly on this page. By continuing to use our Online Services after these changes are posted, you agree to the revised policy.

15. Cookies Policy

KYC-Chain uses cookies and tracking technologies on our Online Services to enable us to analyze use of those services and to improve your experience when using those services. This policy describes how KYC-Chain uses cookies and tracking technologies and provides information about how other entities may use such technologies in association with the operation of our Online Services.

a) Cookies and Tracking Technologies

A web browser cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your IP address or other identifiers, your browser type, and information about the content you view and interact with on the Online Services. By storing such information, web browser cookies can remember your preferences and settings for online services and analyze how you use online services. Tracking Technologies: Web Beacons/Gifs, Pixels, Page Tags, Script Emails and mobile apps may contain small transparent image files or lines of code to record how you interact with them. This information is used to help website and app publishers better analyze and improve their services.

b) How we use cookies and tracking technologies

We use cookies and tracking technologies to remember your preferences and settings; to remember information that you may enter online; to keep you logged in to portals that we may offer; to generate aggregate statistics about how people use our Online Services; to help you share content with others; and to improve your experience of the Online Services.

c) Your choices: managing cookies and opting out

You can choose how web browser cookies are handled by your device via your browser settings, including refusing or deleting all cookies. Some devices allow you to control this via your device settings. If you choose not to receive cookies at any time, the website may not function properly, and certain services will not be provided. Each browser and device is different, so check the settings menu of the browser or device you are using to learn how to change your advertising settings and cookie preferences.